|What are the foreseeable consequences to a technical
college for registering students for WIA who later fail to meet WIA
performance standards? - Lucy, Coosa Valley Tech
The Workforce Investment Act (WIA) requires that the State include
in its Plan expected levels of performance for the State's Workforce
Investment Board (WIB) areas. It also requires the provider of
training services (such as Coosa Valley Technical College) make
available past performance information of individuals that are
applying for or receive ITA's. Hence, the first problem of performance
failure is that this information will be provided by program to new
applicants who will use this performance information to determine if
they want to be an applicant of that particular school.
The second problem is that in the process for determining eligible
providers of training services, past performance must be considered.
Therefore, after the initial period of automatic eligibility, the WIB
must consider the performance when determining eligible training
Is there any expectation of a grace period (next year) during which
poor WIA performance would be forgiven for those students enrolled when
WIA was new and processes for protecting performance were unclear, or
not in place? Lucy, Coosa Valley Tech
Although the State has assured us that there will be no sanctions
the first year, please note that the first year of WIA performance
began with terminees from JTPA last October 1, 1999. Hence, the first
year is almost over. Additionally, there are customer satisfaction
criteria which will address the up-front and supporting One Stop
Service System services which must be considered and dealt with if our
area fails to meet these. If an area fails to meet performance,
technical assistance will be provided.
How will technical colleges access WIA training account:
* by a lump sum grant from which the school chooses which students
* by individual applications for specific students?
* by other methods? - Lucy, Coosa Valley Tech
During the next few weeks, every attempt will be made by our staff
to assist you in assuring that anyone who appears to need WIA
assistance may apply for this assistance. They should apply for school
admission for Pell and HOPE. A cost of attendance work sheet or its
equivalent will be completed to assure that there is not duplication
of payment. However, WIA may still be used to supplement the unmet
need. Priorities have also been adopted by the Northwest Georgia WIB
which should be considered. The Service Priority as stated in the
Individual Training Account Policy is as follows:
"Priority for training services will be given to individuals
who have met the minimum eligibility, but have one or more
characteristics that may act as a barrier to obtaining and/or
maintaining employment. These are as follows (in no order of
priority): (a) unemployed (b) lacks a high school diploma or GED (c)
poor work history, (d) offender, (e) poor basic skills, (f) food
stamps recipient, (g) welfare recipient (TANF), (h) lacks
self-sufficiency, (i) underemployed, (j) limited English proficiency.
Training funds will be used to build on existing skills first. An
individual who may be trained for a quality job more quickly and
economically by building on existing skills first may take precedence
over training an individual in an entirely new occupation. However,
the person's interests, demands of the labor market, and limited
training dollars must be taken into consideration."
The definitions of most of the items are consistent with JTPA
thought. The WIB, however, did adopt a definition of underemployed
which is provided in the "ITA Policy."
The technical colleges should be identifying those individuals
which can receive priority services. However, anyone who desires must
be allowed to apply. As you may know, our area has recently also had
several closings which will naturally receive attention.
Although the Board may elect at a later date to establish funding
limits by school, there is currently no limitation. Therefore, we will
be developing individual training accounts by person at this time. The
State WIA Training Account System Technical Assistance Guide and the
Northwest Georgia Training Account Account Policies adopted by the
Northwest Georgia WIB are resources. Please note that the Northwest
Georgia policies are slightly different from the proposed State
How will the WIA Board determine the split of WIA dollars between
schools, agencies, and other WIA service providers? - Lucy, Coosa Valley
The Northwest Georgia WIB made several WIA funding decisions: it
provided money to the vocational technical colleges to complete
training for those individuals enrolled in JTPA who were transferred
to WIA; it provided on-going support for those individuals through
staff assistance and support monies; it procured On-the-Job Training (OJT)
services and awarded WIA contracts to the Department of Labor for this
purpose; and it procured youth services since only a small amount of
money was available for the summer youth program to begin in June and
a grant for out-of-school to offset this in-school commitment was also
necessary. A portion of the youth program funds was awarded and there
are other programs on the contingency list.
We are currently in the process of procuring other ITA's which were
not automatically approved by the State. These areas of training may
be added by the WIB.
Approximately $475,000 in WIA monies remain to fund the gaps in the
One Stop System, ITA's and support for individuals who receive ITA's.
Therefore, the Region 1 Consortium (if approved as the One Stop
operator) will need to make requests regarding how to best utilize
this small amount of money.
Can technical colleges use WIA dollars to:
* pay salary-fringe for staff providing WIA services, and/or
overseeing administration of WIA funded activities?
* pay for training of staff providing WIA services or overseeing
WIA activities? - Lucy, Coosa Valley Tech
Please refer to the response above. Other
than the dollars earmarked for ITA's, the remaining dollars should be
designated to the One Stop staff which can be Department of Labor,
Department of Technical and Adult Education, Department of Human
Resources, or Vocational Rehabilitation as agreed to by the Consortium,
if approved by the WIB.
Will the WIA Board write guidelines for
selection of students for training using WIA dollars? For example, will
the WIB instruct technical colleges to give priority for WIA sponsored
training to students whose earnings before training, as compared to
their projected earnings after training, are likely to meet WIA wage
enhancement standards? Or, would a technical college be responsible for
devising its own selection procedure in order to protect its WIA
performance? - Lucy, Coosa Valley Tech
See the priority for services designed in
the second question above. The Northwest Georgia WIB may adopt
additional guidelines at a later date; it has not at this time. It is
prudent for every case manager, however, to know the earnings,
credentials, etc. of an applicant prior to registration and to determine
what outcome will be necessary for that individual to be successful and
for the area to be successful.
What, if any, procedures have been
devised to help WIA training providers avoid bad WIA performance result
from difficulties in exiting participants from WIA? Could end of
training constitute an automatic exit? - Lucy, Coosa Valley Tech
End of training does not constitute an
automatic exit. WIA registrants continue to be considered active WIA
participants as long as they are receiving any partner services.
However, care must be taken to maintain current records on service
participation through case management or tracking systems. (Mandatory
and optional partner programs are listed in Appendix A Reference: May
31, 2000 correspondence from Georgia Department of Labor.) Other
information provided in the correspondence may be helpful:
* Outcomes are counted and reported quarterly.
* For all measures except the skill attainment rate for younger
youth (age 14 to 18) and the employer customer satisfaction measure,
measures are based on customers exiting in the quarter being reported.
* Customers who exit, return, and exit again are counted once in
each quarter in which they exit.
* USDOL has distinguished between "hard" and
"soft" exits. Hard exits occur upon case closure or
completion. Soft exits occur when a registrant has not received any
WIA or WIA partner funded service for 90 days and is not scheduled to
receive any future services. Because soft exits occur automatically,
it will be important for local areas to maintain current data on
customer services, including partner services.
* A customer's exit date is the last date of WIA funded or
partner service. It determines his/her exit quarter. (Notice that soft
exits will consistently generate exits in the previous quarter.)
* Planned gaps in serivce of more than 90 days due to a delay in
the beginning of training or a medical condition that prevents an
individual from participating will not trigger a soft exit.
An example was also provided for
tracking participants in partner programs:
"Suppose a customer enrolls in a technical institute following
WIA funded intensive assessment and career counseling at his local One
Stop. The One Stop assigns a case manager to maintain contact with the
participant, offering additional services as needed and recording the
customer's activities and progress. When the customer finishes
training and goes to work, the case manager records placement data and
information on the credential earned and closes the case (hard exit).
Subsequent employment and earnings are tracked automatically through
UI wage record match.
But what if the One Stop doesn't
follow-up with the customer while he/she was in training? After 90
days with no record of receipt of services, the customer's case would
be closed automatically (soft exit) and, again, subsequent employment
and earnings would be tracked. Even if the customer worked part-time
while he/she was in school, the effect on the local area's performance
would be negative since post-participation earnings would be low and
the area would not receive credit for the credential when it was
earned. The bottom line is that partners need to communicate about
their shared customers."
Please note that a registrant could
exit himself/herself by not participating in any training for 90 days.
Are negative WIA performance consequences
possible/likely if a student's self-attestation of wage searned prior to
WIA sponsored training was underestimated (by Georgia student) so that
this student's after training wages compared to actual before training
wages failed to meet the WIA wage enhancement performance standard? -
Lucy, Coosa Valley Tech
Yes, pre-program earnings and
post-termination earnings will be determined by UI. Hence, performance
will be based on what can be proven, rather than self-attestation for
Will the technical college be responsible
for inaccuracies in the student's self-attestation of prior wages? -
Lucy, Coosa Valley Tech
The technical college will only have
the same problem as the Workforce Investment Area as a whole for adult
and dislocated workers performance results. An adverse effect on
performance in this instance might result if the case
manager/registrant had low earnings goals since the individual's
employment goals were based on an inaccurate assumption.
Youth must be determined eligible fgor
youth monies by being determined economically disadvantaged. Since
this is an eligibility issue with associated disallowed costs, the WIB
may elect to require documentation of income. This should not impact
the technical colleges through the ITA system, however, since ITA's
can oinly be offered through the Adult/Dislocated Worker funds. Hence,
older youth would need to be served through the Adult/Dislocated
Worker in order to receive an ITA. Any other service procured,
however, for youth serviced at the technical college or other site
would need to take this into consideration.
When/how do you expect resolution of the
lack of clear exit points in current WIA guidelines for terminating WIA
services? What procedures can be used to avoid failing to meet WIA
performance because of having no exit point where performance can be
claimed? Could end of WIA sponsored training constitute an automatic
exit point for students? - Lucy, Coosa Valley Tech
See previous questions and responses.
Resolution of case management and follow-up issues will be resolved by
the One Stop Operator, which may be the Consortium if approved by the
WIB. The technical colleges must address how this can best be
implemented through the MOU between the Consortium partners to assure
roles are clearly delineated.